Guest-Focused Event Coordinator

Boyne Resorts; New Hampshire; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Boyne Resorts at Loon Mountain is seeking an Assist Event Supervisor to help execute and coordinate events that enhance guest experiences. This role emphasizes guest service, clear communication, and dependable event operations in a guest-focused environment.

You will assist with event setup and breakdown, help with registration, and support safety and coordination with Mountain Operations, Ski Patrol, and resort staff, including lifting of equipment weighing 10–50 lbs when needed.

Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• The ability to speak and read English.
• The ability to ski or snowboard at an intermediate level or higher.
• The ability to lift and move equipment on occasion that may weigh 10-50 lbs.

Responsibilities

• Provides superior service to our customers (internal and external) by following Resort Etiquette Guidelines while interacting with guests. Respond to all guests and employees in a courteous, efficient manner.
• Support with set-up and breakdown of each event site as needed. This includes lifting and moving heavy equipment on occasion that may weigh 10-50 lbs.
• Assist with registration and the organization of enrolling participants.
• Requires to be on snow for certain events securing entrances/exits of private events.
• Give excellent guest service and ability to inform event details to general public.
• Assist Event Supervisor with the development and promotion of events.
• Communicate with Mountain Operations, Ski Patrol and other resort staff in order to execute the event.
• Control event arena entrances and/or exits.
• Organize event registration Release of Liability forms.

Skills

Communication

Guest service

Team coordination

Education

High school diploma or GED

Job description

Boyne Resorts at Loon Mountain is seeking an Assist Event Supervisor to help execute and coordinate events that enhance guest experiences. This role emphasizes guest service, clear communication, and dependable event operations in a guest-focused environment.

You will assist with event setup and breakdown, help with registration, and support safety and coordination with Mountain Operations, Ski Patrol, and resort staff, including lifting of equipment weighing 10–50 lbs when needed.