Guest Experience Event Coordinator

Loon Mountain Resort; Lincoln (NH); On-site; USD 17,000 - 25,000; Full time

Job summary

Loon Mountain Resort in Lincoln, NH seeks an Assist Event Supervisor to help execute and coordinate events that add value for guests. You will support setup, registration, and communicating event details to the public and staff.

The role requires skiing or snowboarding at an intermediate level, the ability to lift 10–50 lbs, and strong teamwork and communication to serve guests and coordinate with Mountain Operations and Ski Patrol.

Qualifications

• High school diploma or GED required, or equivalent combination of education and experience.
• Must be able to read and speak English.
• Ability to lift and move equipment weighing 10–50 lbs.
• Must be able to ski or snowboard at an intermediate level or higher.
• Strong communication and guest service skills in a team setting.

Responsibilities

• Provides superior service to customers by following Resort Etiquette Guidelines when interacting with guests.
• Assist with set-up and breakdown of each event site as needed.
• Assist with registration and the organization of enrolling participants.
• Requires to be on snow for certain events securing entrances/exits of private events.
• Inform event details to general public and give excellent guest service.
• Assist Event Supervisor with development and promotion of events.
• Communicate with Mountain Operations, Ski Patrol and other resort staff to execute the event.
• Control event arena entrances and/or exits.
• Organize event registration Release of Liability forms.

Skills

Guest service

Communication

Teamwork

Safety awareness

Education

High school diploma or GED

Job description

Loon Mountain Resort in Lincoln, NH seeks an Assist Event Supervisor to help execute and coordinate events that add value for guests. You will support setup, registration, and communicating event details to the public and staff.

The role requires skiing or snowboarding at an intermediate level, the ability to lift 10–50 lbs, and strong teamwork and communication to serve guests and coordinate with Mountain Operations and Ski Patrol.