Guest-Focused Dining Room Support Associate

Omni Hotels & Resorts; Port Everglades (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

Omni Fort Lauderdale Hotel is seeking a Service Support Attendant to uphold top guest satisfaction by delivering quick, efficient, and professional support across food and beverage operations. You will assist bar, dining room, and service teams across multiple outlets and locations as needed to meet business demands.

This role requires the ability to work varied schedules, including weekends and holidays, with a strong focus on guest service, teamwork, and safety in a fast-paced hotel

Qualifications

• 1+ year experience in food and beverage support role (food runner, dining room attendant, barback, etc).
• Other relevant hotel or food and beverage experience will be considered.

Responsibilities

• Provides guest service support across food and beverage outlets as assigned based on business needs.
• Assists with bar, dining room, and service area setup, opening, closing, and breakdown.
• Maintains clean, organized, and safe work areas throughout service periods.
• Stocks bar and service stations to par levels, including glassware, beverages, and supplies.
• Maintains clean glassware, service ware, and equipment as needed.
• Supports bartenders and servers by responding promptly to operational and service needs.
• Greets guests courteously and supports overall guest service flow.
• Delivers food to correct tables in accordance with tickets, floor plans, and seat numbers.
• Verifies guest satisfaction during food delivery and communicates service needs to servers or management.
• Clears, cleans, and sanitizes tables and service areas before, during, and after service.
• Maintains awareness of menu offerings, service times, and general floor layouts.
• Ensures work areas remain free of hazards, standing water, debris, or obstructions.
• Demonstrates the ability to think clearly, remain focused, and make sound decisions in a fast-paced environment.
• Performs assigned duties with minimal supervision while maintaining professionalism.

Skills

Guest service

Teamwork

Fast-paced environment

Job description

Omni Fort Lauderdale Hotel is seeking a Service Support Attendant to uphold top guest satisfaction by delivering quick, efficient, and professional support across food and beverage operations. You will assist bar, dining room, and service teams across multiple outlets and locations as needed to meet business demands.

This role requires the ability to work varied schedules, including weekends and holidays, with a strong focus on guest service, teamwork, and safety in a fast-paced hotel