Dining Room & Bar Service Support Associate

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Omni Fort Lauderdale Hotel is seeking a Service Support Attendant to deliver quick, friendly guest service across bar, dining room, and service outlets. You will assist with setup, service, and breakdown while maintaining clean, safe work areas and supporting the team to ensure a smooth guest experience.

The role requires strong customer service skills, the ability to work in a fast-paced environment, and clear English communication.

Qualifications

• Minimum one year experience in food service roles preferred.
• Ability to communicate clearly in English with guests, management and co-workers.
• Strong customer service, service recovery, and problem-solving skills.
• Ability to remain calm and organized in high-volume environments.

Responsibilities

• Provides guest service support across food and beverage outlets as assigned.
• Assists with bar, dining room, and service area setup, opening, closing, and breakdown.
• Maintains clean, organized, and safe work areas throughout service periods.
• Stocks bar and service stations to established par levels, including glassware, beverages, and supplies.
• Maintains clean glassware, service ware, and equipment as needed.
• Supports bartenders and servers by responding promptly to operational and service needs.
• Greets guests courteously and supports overall guest service flow.
• Delivers food to correct tables in accordance with tickets, floor plans, and seat numbers.
• Verifies guest satisfaction during food delivery and communicates service needs to servers or management.
• Clears, cleans, and sanitizes tables and service areas before, during, and after service.
• Maintains awareness of menu offerings, service times, and general floor layouts.
• Ensures work areas remain free of hazards, standing water, debris, or obstructions.
• Demonstrates the ability to think clearly, remain focused, and make sound decisions in a fast-paced environment.
• Performs assigned duties with minimal supervision while maintaining professionalism.

Skills

Customer service

Communication

Problem solving

Teamwork

English proficiency

Tools

POS terminals

Job description

Omni Fort Lauderdale Hotel is seeking a Service Support Attendant to deliver quick, friendly guest service across bar, dining room, and service outlets. You will assist with setup, service, and breakdown while maintaining clean, safe work areas and supporting the team to ensure a smooth guest experience.

The role requires strong customer service skills, the ability to work in a fast-paced environment, and clear English communication.