Guest-Focused Crew Member — Growth Path

Quality Brand Group; Dallas (TX); On-site; USD 24,000 - 32,000; Part time

Job summary

Quality Brand Group LLC is a Dunkin' franchisee with multiple locations in TX. We are hiring Crew Members to deliver great, friendly guest experiences by preparing products to standards in a fast-paced environment.

You’ll work as part of a respectful, energetic team that values growth and customer satisfaction. This role can be part-time while you study or a development path toward restaurant management, with many current managers starting as crew.

Qualifications

• Must have basic computer skills; some of the training is conducted online.
• Have basic math skills to be capable of counting money and making change
• Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply). This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.

Responsibilities

• Promoting A Positive Team Environment
• Arrive in a timely manner and ready in position at the start of your scheduled shift.
• Demonstrate respect and dignity in dealing with others including team members and guests.
• Follow the communication guideline established in your store.
• Respond positively to coaching and feedback, and show passion for learning.
• Hold yourself accountable for your designated responsibilities on your shift.
• Dedicate yourself to learning and being capable of executing multiple tasks.
• Being Passionate About Operational Excellence
• Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
• Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
• Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
• Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
• Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.

Job description

Quality Brand Group LLC is a Dunkin' franchisee with multiple locations in TX. We are hiring Crew Members to deliver great, friendly guest experiences by preparing products to standards in a fast-paced environment.

You’ll work as part of a respectful, energetic team that values growth and customer satisfaction. This role can be part-time while you study or a development path toward restaurant management, with many current managers starting as crew.