Guest Experience Crew Member - Growth Path & Team Spirit

Baskin-Robbins; Queen Creek (AZ); On-site; USD 17,000 - 21,000; Full time

Job summary

Quality Brand Group LLC, a Dunkin’ franchisee, seeks Crew Members to deliver friendly guest experiences in a fast-paced setting. You’ll help prepare products to quality standards and work as part of a team to meet guests’ needs.

You’ll join a development‑oriented team with opportunities for growth from crew to management, depending on commitment and goals. Candidates should be motivated, reliable, and able to handle physical tasks in a retail kitchen environment.

Qualifications

• Must have basic computer skills; some of the training is conducted online.
• Have basic math skills to be capable of counting money and making change.
• Be physically and mentally capable of learning to operate standard restaurant equipment.

Responsibilities

• Promoting a Positive Team Environment: Arrive in a timely manner and ready in position at the start of your scheduled shift.
• Follow the communication guideline established in your store.
• Respond positively to coaching and feedback, and show passion for learning.
• Hold yourself accountable for your designated responsibilities on your shift.
• Dedicate yourself to learning and being capable of executing multiple tasks.
• Being Passionate About Operational Excellence: Always view guests as the highest priority and ensure satisfaction.
• Feel empowered to respond to guest needs and resolve problems with urgency.
• Adhere to Brand and Quality Brand Group LLC standards and deliver quality food and beverage.
• Follow all safety, food safety and sanitation guidelines and laws.
• Maintain a clean work environment and perform cleaning and stocking duties.

Skills

Basic computer skills

Basic math skills

Job description

Quality Brand Group LLC, a Dunkin’ franchisee, seeks Crew Members to deliver friendly guest experiences in a fast-paced setting. You’ll help prepare products to quality standards and work as part of a team to meet guests’ needs.

You’ll join a development‑oriented team with opportunities for growth from crew to management, depending on commitment and goals. Candidates should be motivated, reliable, and able to handle physical tasks in a retail kitchen environment.