Guest-Focused Cashier & Service Pro

East Side Enterprise; Lexington (MA); On-site; USD 32,000 - 38,000; Full time

Job summary

East Side Enterprises is seeking a friendly, highly motivated Entry-Level Customer Service Associate to join our team in Lexington, MA. This role offers significant visibility to our customers and requires outstanding service, a welcoming demeanor, and a professional appearance.

You will handle payments, assist customers with product information, upsell where appropriate, and help maintain a clean, appealing store environment.

Qualifications

• Excellent customer service skills and a welcoming demeanor.
• Accurate cash handling and transaction processing.
• Strong communication and teamwork abilities.
• Ability to stay organized and attentive to details.

Responsibilities

• Foster strong relationships with customers to encourage loyalty and repeat business.
• Operate the cash register and process customer payments accurately and efficiently.
• Handle complex transactions with confidence and accuracy.
• Upsell promotional products when appropriate to enhance sales.
• Maintain positive relationships with customers and coworkers.
• Support store operations and customer satisfaction through teamwork.
• Keep the store clean and appealing, including displays and restocking.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Attention to detail

Adaptability

Time management

Problem solving

Tools

Cash register

POS system

Basic computer skills

Job description

East Side Enterprises is seeking a friendly, highly motivated Entry-Level Customer Service Associate to join our team in Lexington, MA. This role offers significant visibility to our customers and requires outstanding service, a welcoming demeanor, and a professional appearance.

You will handle payments, assist customers with product information, upsell where appropriate, and help maintain a clean, appealing store environment.