Guest-Focused Cashier & Service Center Associate

Bergey's; Colmar (PA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Vacation & PTO

Paid Holidays

401k with profit sharing

Medical/Dental/Vision

Employee Assistance Program

FSA/HSA Plans

Life Insurance

Advancement opportunities

Employee Referral Program

Employee discount

Job summary

Bergey’s Inc. in Colmar, PA is seeking a full-time cashier to handle payments for service and parts and to help maintain customer satisfaction at the front desk.

You will greet customers, process cash, checks and cards, issue receipts, and balance the cash drawer while supporting the service and parts teams. We offer a generous benefits package including PTO, holidays, 401k with profit sharing, medical/dental/vision, and opportunities for advancement within a family-owned business with multiple

Responsibilities

• Greets customers at the cashier window in a pleasant and professional manner.
• Computes customer bills.
• Receives cash, checks and credit card payments from customers; records amount received.
• Makes change and issues receipts to customers.
• Provides cash refunds or credit memorandums to customers for returned merchandise.
• Reconciles cash drawer daily.
• Refers customers who have questions about the work performed to the service advisor or other appropriate individual.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Maintains and files repair orders, parts invoices, rental forms; lists missing documents.
• Closes all open invoices.
• Assists service and parts department with telephone coverage.
• Provides clerical and secretarial assistance to parts and service departments.
• Maintains a professional appearance.
• Keeps work area neat and clean.
• Performs other duties as assigned.

Job description

Bergey’s Inc. in Colmar, PA is seeking a full-time cashier to handle payments for service and parts and to help maintain customer satisfaction at the front desk.

You will greet customers, process cash, checks and cards, issue receipts, and balance the cash drawer while supporting the service and parts teams. We offer a generous benefits package including PTO, holidays, 401k with profit sharing, medical/dental/vision, and opportunities for advancement within a family-owned business with multiple