Guest-Focused Café Team Member

Dunkin' Donuts; Albemarle (NC); On-site; USD 14,000 - 19,000; Full time

Job summary

Dunkin' Donuts in Albemarle, NC is seeking a Restaurant Team Member to prepare food and beverages, provide great service, and keep the workspace clean and safe. You will follow brand standards, assist guests with questions, and work with a team to ensure accurate, timely orders.

Qualifications include being at least 18 years old and a preference for a HS Diploma or GED. This role emphasizes teamwork, reliability, and guest-focused service in a fast-paced environment.

Qualifications

• You must be at least 18 years old.
• HS Diploma or GED preferred.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items, such as cups, lids, etc. at the workstation.
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable).
• Meet speed of service standards while delivering accurate orders to guests.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Skills

Teamwork

Customer service

Communication

Multitasking

Education

HS Diploma or GED preferred

Job description

Dunkin' Donuts in Albemarle, NC is seeking a Restaurant Team Member to prepare food and beverages, provide great service, and keep the workspace clean and safe. You will follow brand standards, assist guests with questions, and work with a team to ensure accurate, timely orders.

Qualifications include being at least 18 years old and a preference for a HS Diploma or GED. This role emphasizes teamwork, reliability, and guest-focused service in a fast-paced environment.