Guest-Focused Café Crew Member

Baskin-Robbins; Greenlawn (NY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee meals

Medical insurance with company contrib

Disability and life insurance

Job summary

Baskin-Robbins in New York, NY is seeking a Crew Member to support daily operations and deliver guest-pleasant experiences. You will prepare products to spec, handle transactions, and maintain a clean, friendly environment on a fast-paced team.

As an entry-level role, you’ll learn brand standards, participate in training, and contribute to a positive guest experience while working with a supportive franchisee team.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.

Skills

Fluent English

Cash handling

Equipment operation

Guest focus

Job description

Baskin-Robbins in New York, NY is seeking a Crew Member to support daily operations and deliver guest-pleasant experiences. You will prepare products to spec, handle transactions, and maintain a clean, friendly environment on a fast-paced team.

As an entry-level role, you’ll learn brand standards, participate in training, and contribute to a positive guest experience while working with a supportive franchisee team.