Guest-Focused Bartender: Craft Drinks & Outstanding Service

O'Charley's Team Members Career Center; Florence (KY); On-site; USD 16,531 - 27,552; Full time

Job summary

O’Charley’s Team Members Career Center in Florence, Kentucky is seeking a bartender who can explain the menu, upsell thoughtfully, and deliver friendly, efficient service to guests. As a bartender, you will work with the team to maintain bar quality, learn drink recipes, handle money, and ensure accurate bar accounting while keeping the guest experience at the forefront.

The role requires knowledge of liquor, menu items, and the ability to stand for extended periods, with a positive hospitality

Qualifications

• Guest relations, liquor knowledge, menu knowledge
• Service sequences, alcohol awareness, point of sale operation
• Quality service and standards, recipes and garnishes, money handling
• Floor plan, specials, sidework duties

Responsibilities

• Make each guest feel appreciated through accommodating actions.
• Practice the Hospitality Halo with everyone within a six-foot radius – be polite to all guests and team members.
• Work as a team with all O’Charley’s teammates.
• Communicate clearly and enthusiastically with guests and team members – have an outgoing attitude and stay composed.
• Greet guests immediately and ensure prompt and efficient food and beverage delivery.
• Ensure perfect drink presentations before items are delivered to guests.

Skills

Guest relations

Liquor knowledge

Menu knowledge

Service sequences

Alcohol awareness

POS operation

Money handling

Job description

O’Charley’s Team Members Career Center in Florence, Kentucky is seeking a bartender who can explain the menu, upsell thoughtfully, and deliver friendly, efficient service to guests. As a bartender, you will work with the team to maintain bar quality, learn drink recipes, handle money, and ensure accurate bar accounting while keeping the guest experience at the forefront.

The role requires knowledge of liquor, menu items, and the ability to stand for extended periods, with a positive hospitality