Guest-Focused Barista & Beverage Expert

Kroger; Washington (District of Columbia); On-site; USD 18,000 - 22,000; Part time

Job summary

Kroger in Washington, DC is seeking a part-time coffee shop associate to deliver exceptional customer service in a fast-paced environment. You will greet customers, answer questions about products, and make recommendations while preparing beverages to standard recipes.

You will collaborate with team members, handle transactions, offer samples, and ensure correct portions and fresh inventory. Safety and cleanliness are emphasized daily.

Qualifications

• Excellent customer service skills required.

Responsibilities

• Create an environment where customers feel welcome, important and appreciated by answering questions about products and services.
• Greet customers, respond to product questions, and make recommendations.
• Collaborate with associates to achieve store goals and promote teamwork.
• Prepare beverage selections per recipes and standards; handle transactions using company guidelines.
• Offer samples and inform customers about current coffee shop specials.
• Provide fresh, correctly portioned products and maintain inventory accuracy.
• Recommend coffee shop items to meet customer needs.
• Operate coffee shop equipment and properly prepare, label and stock ingredients.
• Check product quality, monitor dates, and take corrective actions when needed.
• Follow safety procedures and maintain food safety standards.
• Report order/shipping discrepancies to the department manager.
• Stay informed about ads and promotions to assist customers effectively.

Skills

Excellent customer service skills

Job description

Kroger in Washington, DC is seeking a part-time coffee shop associate to deliver exceptional customer service in a fast-paced environment. You will greet customers, answer questions about products, and make recommendations while preparing beverages to standard recipes.

You will collaborate with team members, handle transactions, offer samples, and ensure correct portions and fresh inventory. Safety and cleanliness are emphasized daily.