Guest-Focused Automotive Lot Attendant

Paycom - ATS; Hilo (HI); On-site; USD 32,000 - 36,000; Full time

Job summary

Tony Chevrolet Hilo is seeking a Service Lane Attendant to support guest experiences and vehicle flow on the lot. You will greet guests promptly, assist with shuttle duties between sales and service, and help maintain a clean, organized showroom and service area.

The role requires strong communication, reliability, and the ability to work in a fast-paced environment. Training is provided, and the team aims to deliver top-notch service to guests and associates alike.

Qualifications

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Responsibilities

• Perform general Service Lane duties, greet guests within one minute of arrival, and shuttle guests for sales and service.
• Close the lot: clean bathrooms and breakrooms, empty trash, clean windows, and tidy guest waiting areas for the next day.
• Ensure that rental vehicles are clean and washed when needed.
• Move vehicles to correct locations for servicing or storage.
• Wash vehicles and transfer completed vehicles to guests as advised by advisors.
• Open the lot: roll gates, disengage locks, ensure showroom is ready for guests, and help set up the service area.
• Monitor detail supplies and coordinate reorders; keep bays spotless and stocked.
• Keep showroom vehicles washed and ready to receive guests.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Prioritization

Stress management

Education

High school diploma or equivalent

Job description

Tony Chevrolet Hilo is seeking a Service Lane Attendant to support guest experiences and vehicle flow on the lot. You will greet guests promptly, assist with shuttle duties between sales and service, and help maintain a clean, organized showroom and service area.

The role requires strong communication, reliability, and the ability to work in a fast-paced environment. Training is provided, and the team aims to deliver top-notch service to guests and associates alike.