Guest-First Shift Leader: Drive Sales & Service

Checkers & Rally’s; Belleville (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Checkers & Rally’s in Belleville, Illinois seeks a Shift Manager to assist the General Manager in managing shifts effectively. As part of the Corporate Field Operations team, you will build sales by promoting Guest satisfaction, ensure compliance with policies, and create a safe, clean environment for both employees and Guests.

The ideal candidate will excel in training team members and addressing operational concerns to maintain high standards of service and operational efficiency.

Responsibilities

• Build sales and profits by promoting Guest satisfaction.
• Escalate concerns to the General Manager.
• Ensure policies and procedures are followed.
• Train Team Members on operations and service.
• Identify and respond to complaints.

Job description

Checkers & Rally’s in Belleville, Illinois seeks a Shift Manager to assist the General Manager in managing shifts effectively. As part of the Corporate Field Operations team, you will build sales by promoting Guest satisfaction, ensure compliance with policies, and create a safe, clean environment for both employees and Guests.

The ideal candidate will excel in training team members and addressing operational concerns to maintain high standards of service and operational efficiency.