Guest-First Server & Bartender — Craft Cocktails

Rusty Rail Brewing Co, LLC; Mifflinburg (PA); On-site; USD 15,000 - 28,000; Full time

Job summary

The Rusty Rail Brewing Company is currently hiring servers and bartenders. We seek individuals who understand that servers and bartenders act as the face of a restaurant, influencing customer satisfaction and guaranteeing return visits.

At the Rusty Rail, we are not interested in servers who like to give "good" service. We hire staff who strive to give every customer a truly unique experience that they can only find in our restaurant.

Qualifications

• High school diploma or associate degree in culinary studies or hospitality management.
• Prior restaurant experience preferred.
• Knowledge of beer, wine, cocktails and cuisines.
• Strong customer service and communication skills.

Responsibilities

• Take customers' food and drink orders.
• Collaborate with kitchen and bar staff for prompt delivery of orders.
• Learn menu to recommend appetizers, meals, weekly specials, and drinks.
• Understand key ingredients, especially regarding food allergies.
• Deliver a memorable dining experience by being hospitable, friendly, and knowledgeable.
• Resolve customer issues promptly by informing management.
• Tidy tables, clear plates and keep dining area neat during service.
• Ensure section is cleaned and organized after closing.
• Spot tasks that need doing and handle them unsupervised.
• Handle money accurately using the Toast POS system.
• Communicate well with coworkers and customers professionally.
• Maintain a positive attitude, even during busy rushes.
• Listen to customer feedback and relay to managers.

Skills

Interpersonal skills

Stamina

POS knowledge

Customer service

Education

Diploma/Associate degree in culinary/hospitality

Tools

Toast POS system

Job description

The Rusty Rail Brewing Company is currently hiring servers and bartenders. We seek individuals who understand that servers and bartenders act as the face of a restaurant, influencing customer satisfaction and guaranteeing return visits.

At the Rusty Rail, we are not interested in servers who like to give "good" service. We hire staff who strive to give every customer a truly unique experience that they can only find in our restaurant.