Guest-First Security Officer | Asset Protection & Traffic

Sycuan; El Cajon (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Sycuan is seeking a Security Officer to provide guest services and coordinate traffic flow around the casino while safeguarding guests, staff, and assets. The role includes patrolling parking areas, handling access control, and documenting incidents as part of daily duties.

Candidates should have guest service experience, a valid California driver’s license, and relevant certifications (POST/ EMT) or law enforcement background. This is a full-time position based on-site at Sycuan Casino.

Qualifications

• Guest service experience required.
• California Driver’s License in good standing required.
• Ability to communicate clearly in English, both written and spoken.

Responsibilities

• Provides guest service by assisting guests with questions and directions, responding to medical needs, and documenting incidents.
• Protects Sycuan assets by escorting personnel and handling valuables, and assisting with security at gaming tables.
• Maintains adherence to casino safety and access policies, issuing badges and identifying risks as needed.
• Maintains security of parking lots and exterior property by patrolling and reporting suspicious activity.
• Ensures smooth vehicular traffic flow by directing parking and coordinating event traffic, with jump-starts and tow authorization.
• Documents security-related activities and prepares reports for law enforcement when required.

Skills

Guest service

English communication

Written documents

MS Word

MS Excel

Education

High School Diploma or G.E.D.

POST certification

EMT certification

Law enforcement experience

Job description

Sycuan is seeking a Security Officer to provide guest services and coordinate traffic flow around the casino while safeguarding guests, staff, and assets. The role includes patrolling parking areas, handling access control, and documenting incidents as part of daily duties.

Candidates should have guest service experience, a valid California driver’s license, and relevant certifications (POST/ EMT) or law enforcement background. This is a full-time position based on-site at Sycuan Casino.