Guest-First Retail Sales Associate

Buckle; Ames (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Insurance

Spending and Savings Accounts

Paid Time Off

401(k) Retirement Plan

Performance Bonuses

Leave Options

Employee Assistance Program

Job summary

Buckle in Ames, IA is looking for a Sales Teammate to join our team. You will greet guests, answer questions, and help locate merchandise while delivering a memorable shopping experience.

You will drive sales, maintain store presentation, and follow POS procedures with a focus on customer satisfaction. As a Teammate you will support merchandising, participate in loyalty programs, and collaborate with leadership to uphold Buckle’s standards.

Qualifications

• Excellent guest service and communication skills.
• Ability to work in a fast-paced retail environment.
• Familiarity with store policies and loss-prevention practices.

Responsibilities

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product knowledge and sales education to guests and teammates.
• Maintain current knowledge of sales, promotions, and payment/exchange policies.
• Meet or exceed personal sales per hour and net sales goals set by Store Management.
• Provide legendary service across Front 5, sales floor, fitting rooms, and register area.
• Assist Guests with trying on or fitting merchandise and with checkout.
• Prepare merchandise for alterations and handle exchanges/returns confidently.
• Keep Sales Presentation Guide (SPG) up-to-date and use it daily.
• Build client relationships and participate in Buckle’s customer loyalty programs.

Skills

Customer Service

Sales Ability

Merchandising

Cash Handling

POS Operations

Teamwork

Education

No formal education required

Tools

POS System

Cash Register

Job description

Buckle in Ames, IA is looking for a Sales Teammate to join our team. You will greet guests, answer questions, and help locate merchandise while delivering a memorable shopping experience.

You will drive sales, maintain store presentation, and follow POS procedures with a focus on customer satisfaction. As a Teammate you will support merchandising, participate in loyalty programs, and collaborate with leadership to uphold Buckle’s standards.