Guest-First Restaurant Team Member

Pizza Hut; Eden (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Pizza Hut Team Member position at Pizza Hut is described with a focus on customer service, brand standards, and daily operational duties. You will follow training processes, put customer needs first, and contribute to a positive restaurant culture while upholding Pizza Hut service principles.

The role emphasizes delivering fast service, maintaining food quality, safety, and cleanliness, and supporting team tasks like food preparation, dishwashing, and handling customer inquiries.

Qualifications

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture
• Delivers on Pizza Hut Service Principles (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Brand Standards and Processes (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned
• Be A Customer Maniac! – Role Specific
• Passion for Customer Service (Shoulder 2 Shoulder and Learning Zone Courses Completed)

Job description

Pizza Hut Team Member position at Pizza Hut is described with a focus on customer service, brand standards, and daily operational duties. You will follow training processes, put customer needs first, and contribute to a positive restaurant culture while upholding Pizza Hut service principles.

The role emphasizes delivering fast service, maintaining food quality, safety, and cleanliness, and supporting team tasks like food preparation, dishwashing, and handling customer inquiries.