Pizza-Driven Guest Experience Team Member

Pizza Hut; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Pizza Hut is hiring a Team Member to support guest experiences with a strong emphasis on service quality and training completion. You will follow brand processes, assist in food prep, and ensure a clean, welcoming environment for customers.

You will contribute to a positive culture, deliver on service principles, and engage in ongoing training to improve guest satisfaction and store operations.

Qualifications

• Customer service oriented
• Team player with strong communication skills
• Able to follow training processes and brand standards

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principles (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Brand Standards and Processes (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned
• Training/Requirements.Be A Customer Maniac! – Role Specific
• Passion for Customer Service (Shoulder 2 Shoulder and Learning Zone Courses Completed)

Skills

Customer service

Communication

Job description

Pizza Hut is hiring a Team Member to support guest experiences with a strong emphasis on service quality and training completion. You will follow brand processes, assist in food prep, and ensure a clean, welcoming environment for customers.

You will contribute to a positive culture, deliver on service principles, and engage in ongoing training to improve guest satisfaction and store operations.