Guest-First Restaurant Operations Leader

Askar Brands; West Hartford (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Askar Brands is seeking a Restaurant Manager to oversee a Dunkin' restaurant in West Hartford, CT. You will lead daily operations, drive sales, and ensure exceptional guest experiences while upholding brand standards.

You will recruit and develop the team, manage labor and costs, and implement training on new products and promotions. Fluency in English and basic financial skills are required to succeed in this leadership role.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Lead the day-to-day operation of the restaurant while maintaining Dunkin' brand standards.
• Deliver exceptional guest experiences and foster a guest-first culture.
• Ensure food quality, safety, cleanliness, and sanitation standards are consistently met.
• Execute company recipes, procedures, and operational systems.
• Implement new product launches, promotions, and team training.
• Monitor guest feedback and develop action plans to improve satisfaction.
• Communicate restaurant goals, priorities, and performance expectations to the team.
• Maintain compliance with all company policies and applicable laws.

Skills

Leadership

Customer service

Team development

Restaurant operations

Education

College Degree preferred

Job description

Askar Brands is seeking a Restaurant Manager to oversee a Dunkin' restaurant in West Hartford, CT. You will lead daily operations, drive sales, and ensure exceptional guest experiences while upholding brand standards.

You will recruit and develop the team, manage labor and costs, and implement training on new products and promotions. Fluency in English and basic financial skills are required to succeed in this leadership role.