Guest-First Housekeeping Pro

mcrhotels.com; Minneapolis (MN); On-site; USD 21,000 - 29,000; Full time

Job summary

Minneapolis DoubleTree MN Downtown is seeking a dedicated Housekeeper to maintain clean guestrooms, corridors and public areas to the highest standards. You will stock supplies, assist with guest requests and contribute to a safe, welcoming environment for all guests.

Ideal candidates are reliable, able to follow guidelines, and comfortable working a varied schedule including evenings, weekends and holidays. Training will cover hotel policies, safety and guest service excellence.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.Neverwork while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsibilities

• Pre-Cleaning and Stocking: Complete all pre-cleaning duties including stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.
• Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift.
• Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.

Skills

Hospitality experience

Can-do attitude

Follow guidelines

Handle pace and pressure

Listening and conflict resolution

Communication skills

Guest service orientation

Flexible schedule

Punctuality

Job description

Minneapolis DoubleTree MN Downtown is seeking a dedicated Housekeeper to maintain clean guestrooms, corridors and public areas to the highest standards. You will stock supplies, assist with guest requests and contribute to a safe, welcoming environment for all guests.

Ideal candidates are reliable, able to follow guidelines, and comfortable working a varied schedule including evenings, weekends and holidays. Training will cover hotel policies, safety and guest service excellence.