Guest-First Hotel Server – Dining Expert

Kalyan Hospitality; Virginia, Northern (IL, KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Courtyard by Marriott Northwest in Henrico, VA is seeking a Hotel Restaurant Server to provide attentive dining room service. You will greet guests, take orders, and deliver food and beverages with care, while ensuring accuracy and guest satisfaction in a fast-paced environment.

The role emphasizes clear communication, basic math for transactions, and teamwork to maintain high service standards and a welcoming atmosphere for all guests.

Qualifications

• High school diploma or equivalent.
• Previous customer service or food service experience preferred but not required.
• Legal eligibility to work in the United States.
• Ability to communicate clearly with guests and team members.
• Basic math skills for handling transactions and making change.

Responsibilities

• Greet and seat guests in a courteous and timely manner.
• Present menus, explain daily specials, and answer questions regarding items and ingredients.
• Take accurate orders and relay to kitchen and bar staff.
• Serve food and drinks promptly with accuracy and presentation.
• Monitor guest satisfaction and address requests or issues promptly.
• Process payments accurately and handle cash or electronic transactions securely.
• Maintain cleanliness and organization of the dining area and service stations.
• Collaborate with team members to ensure smooth service flow during peak hours.
• Adhere to health, safety, and sanitation guidelines.

Skills

Clear communication

Basic math

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

Courtyard by Marriott Northwest in Henrico, VA is seeking a Hotel Restaurant Server to provide attentive dining room service. You will greet guests, take orders, and deliver food and beverages with care, while ensuring accuracy and guest satisfaction in a fast-paced environment.

The role emphasizes clear communication, basic math for transactions, and teamwork to maintain high service standards and a welcoming atmosphere for all guests.