Guest-First Food Runner & Busser

Innisfree 62s; Pensacola Beach (FL); On-site; USD 15,153 - 19,286; Full time

Job summary

Innisfree Hotels is seeking a Busser/Food Runner at Holiday Inn Resort Pensacola Beach to support the kitchen and service team. You will set tables, deliver orders, and clear dishes, while ensuring guest comfort and adherence to health standards.

The role emphasizes friendly service, teamwork, and the ability to multi-task in a fast-paced hospitality environment, with opportunities to contribute to guest satisfaction and dining flow.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1 year of customer service experience required, hospitality industry preferred.
• Ability to interpret a variety of instructions provided in written, oral, or scheduled form.
• Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
• Knowledge of reservation and POS systems.
• Ability to work with computers and good knowledge of operating software preferred.
• Must be able to multi-task and be detail oriented.
• Must be a team player.

Responsibilities

• Deliver food to guests at the proper table at the proper time, quickly and efficiently.
• Maintain knowledge of the menu and all specials.
• Arrange table settings prior to guests being seated.
• Buss tables and clean and sanitize them as guests are done eating and leave.
• Ensure guests are enjoying their meals and take action to correct any problems.
• Adheres to all relevant health department rules/regulations and all customer service guidelines.
• Collect used dishes and utensils from tables and return them to the dishwashing area.

Skills

Customer service

Multi-tasking

Team player

English communication

Verbal communication

Education

High school diploma or equivalent

Tools

POS systems

Reservation systems

Operating software

Job description

Innisfree Hotels is seeking a Busser/Food Runner at Holiday Inn Resort Pensacola Beach to support the kitchen and service team. You will set tables, deliver orders, and clear dishes, while ensuring guest comfort and adherence to health standards.

The role emphasizes friendly service, teamwork, and the ability to multi-task in a fast-paced hospitality environment, with opportunities to contribute to guest satisfaction and dining flow.