Guest-First Crew Member | Weekly Pay & Benefits

Broad Donuts Inc; New York (NY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Sick Time Off

Employee Meals

Medical Insurance

Job summary

Broad Donuts Inc in New York is seeking a Crew Member to prioritize guest satisfaction and maintain exceptional hospitality standards. You will handle transactions, educate guests on products, and ensure cleanliness and safety throughout your shift.

The role emphasizes teamwork, learning new tasks, and maintaining a welcoming environment for every guest. Weekly pay and meal benefits are highlighted in the posting.

Qualifications

• Fluent English speaking and reading required.
• Ability to count money and make change.
• Ability to lift up to 30 lbs and operate restaurant equipment.
• Guest-focused, anticipating and exceeding guests' needs.

Responsibilities

• Holds the Guest as their top priority at all times.
• Handles high-pressure situations calmly and professionally.
• Resolves guest concerns with respect and urgency using the LAST method.
• Educates Guests on products and added value available to them.
• Communicates Guest feedback to restaurant management.
• Maintains cleanliness and sanitation standards throughout the shift.
• Participates in training and coaching of new Crew Members.
• Counts money accurately and processes transactions.
• Goes to work on time and contributes to team success.

Skills

Fluent English

Customer service

Communication

Job description

Broad Donuts Inc in New York is seeking a Crew Member to prioritize guest satisfaction and maintain exceptional hospitality standards. You will handle transactions, educate guests on products, and ensure cleanliness and safety throughout your shift.

The role emphasizes teamwork, learning new tasks, and maintaining a welcoming environment for every guest. Weekly pay and meal benefits are highlighted in the posting.