Guest-First Crew Member | Weekly Pay & Benefits

Mall Donuts LLC; New York (NY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Sick time off

Employee meals

Medical insurance

Job summary

Mall Donuts LLC in New York, NY, is seeking a friendly Crew Member to join its Dunkin team. You will greet guests, assist with product knowledge, and help maintain service standards.

Responsibilities include handling guest concerns with respect and urgency, supporting training for new crew, and ensuring cleanliness and safety in the restaurant. The role requires fluent English, ability to lift 30 lbs, and willingness to learn via Dunkin University. Weekly pay and meal benefits are provided.

Qualifications

• Fluent English speaking and reading.
• Ability to lift 30 lbs.
• Prior customer service experience preferred.
• Operate restaurant equipment as required.

Responsibilities

• Prioritize guest satisfaction and handle high-pressure situations calmly.
• Resolve guest concerns using LAST with urgency and respect.
• Follow hospitality standards and participate in Dunkin University training.
• Maintain cleanliness and sanitation standards in the restaurant.

Skills

Guest focus

English fluency

Money handling

Teamwork

Reliability

Job description

Mall Donuts LLC in New York, NY, is seeking a friendly Crew Member to join its Dunkin team. You will greet guests, assist with product knowledge, and help maintain service standards.

Responsibilities include handling guest concerns with respect and urgency, supporting training for new crew, and ensuring cleanliness and safety in the restaurant. The role requires fluent English, ability to lift 30 lbs, and willingness to learn via Dunkin University. Weekly pay and meal benefits are provided.