Guest-First Crew Member: Team, Training & Weekly Pay

Whitehall Ferry Donuts LLC; New York (NY); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Sick Time Off

Employee Meals

Medical Insurance

Job summary

Whitehall Ferry Donuts LLC in New York hires dedicated crew to deliver friendly, fast service. You’ll greet guests, maintain cleanliness, and follow hospitality standards to ensure a positive experience.

Responsibilities include cash handling, operating POS and kitchen equipment, and learning products. Teamwork and responsiveness to coaching keep service consistent and guests returning. Weekly pay, sick time, meals, and company medical coverage are provided.

Qualifications

• Fluently speak/read English.
• Capable of counting money and making change.
• Must also be able to lift 30 lbs.
• Able to operate restaurant equipment.
• Guest focus – anticipate and exceed guests’ needs.

Responsibilities

• Holds the Guest as their most important priority at all times.
• Handles high-pressure situations calmly.
• Resolve guest concerns with respect and urgency.
• Understand hospitality standards and be accountable for them.
• Complete required training on Dunkin University.
• Contributes to cleanliness standards inside and outside.
• Acknowleges guests and responds to needs and requests.
• Communicates guest feedback to management.
• Educates guests on product line and value.
• Adheres to uniform and grooming standards.
• Communicates in English and seeks to improve communication.
• Participates in keeping cleanliness, safety, and sanitation standards.

Skills

Fluent English

Cash handling

Physical strength

Equipment operation

Guest focus

Teamwork

Tools

POS system

Cash register

Job description

Whitehall Ferry Donuts LLC in New York hires dedicated crew to deliver friendly, fast service. You’ll greet guests, maintain cleanliness, and follow hospitality standards to ensure a positive experience.

Responsibilities include cash handling, operating POS and kitchen equipment, and learning products. Teamwork and responsiveness to coaching keep service consistent and guests returning. Weekly pay, sick time, meals, and company medical coverage are provided.