Guest-First Cafe Team Member (Mystery Shopper Bonus)

47th and Lexington | Pret A Manger; New York (NY); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Mystery Shopper bonus

Tips

Paid Time Off

Free meals on shift

Job summary

47th and Lexington | Pret A Manger is hiring a Team Member to greet guests, prepare fresh food and drinks, and keep the shop running smoothly on a fast-paced floor. No experience required—training provided, with opportunities for growth across Pret shops.

You will work as a smiling face on the shop floor, handling food prep, serving customers, and maintaining a clean, safe environment while delivering exceptional guest service every day.

Qualifications

• Be kind, honest and generous: bring genuine warmth to work every day.
• Bring your passion: share our passion for exceptional guest service.
• Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special.

Responsibilities

• Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily.
• Keep retail langers restocked with hot food and cold food – looking picture perfect for guests.
• Cook and prepare hot food items following Pret recipes and standards.
• Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds.
• Learn and practice latte art to delight our guests.
• Greet guests warmly, take orders, and answer questions about our menu.

Skills

Customer service

Team player

Food preparation

Stamina

Job description

47th and Lexington | Pret A Manger is hiring a Team Member to greet guests, prepare fresh food and drinks, and keep the shop running smoothly on a fast-paced floor. No experience required—training provided, with opportunities for growth across Pret shops.

You will work as a smiling face on the shop floor, handling food prep, serving customers, and maintaining a clean, safe environment while delivering exceptional guest service every day.