Guest-First Café Team Member

Panera Bread; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay & tips

Free on-shift meals

Unlimited fountain beverages

Paid vacation, sick time, and holidays

Medical, dental, vision, life, pet ins

401(k) with match

Team member assistance program

Job summary

Panera Bread is looking for a Restaurant Team Member in Ann Arbor to be the heart of hospitality, delivering warmth and great service with every guest interaction. You’ll support various areas such as Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, and more, always aiming to create meaningful moments for guests.

Greet guests warmly, assemble fresh salads, soups, and sandwiches, and stay on the move to assist across areas.

Qualifications

• Must meet minimum age requirement (16+) and be able to lift up to 25 lbs and stand for extended periods.
• Clear communication with guests, managers and team members in a loud environment.
• Strong interpersonal skills and a passion for making guests smile.
• Fast-paced, multitasking ability with reliability and punctuality.
• Food Handler’s Card or training as required by law; food service experience is preferred but not required.

Responsibilities

• Execute duties across bakery-cafe areas (Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, Guest Experience Champion, QC).
• Greet each guest with warmth and enthusiasm.
• Assemble fresh salads, soups, and sandwiches with care, accuracy, and speed.
• Assist guests at entry, cashier, and dining areas.
• Maintain a clean, safe, and inviting environment per food safety standards.
• Stay informed about daily priorities and adapt with a positive attitude.
• Support team by completing cleaning and stocking duties and helping set up the next shift.

Skills

Customer service

Communication

Teamwork

Multitasking

Tools

POS system

Job description

Panera Bread is looking for a Restaurant Team Member in Ann Arbor to be the heart of hospitality, delivering warmth and great service with every guest interaction. You’ll support various areas such as Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, and more, always aiming to create meaningful moments for guests.

Greet guests warmly, assemble fresh salads, soups, and sandwiches, and stay on the move to assist across areas.