Guest-First Café Associate Manager — Growth & Benefits

Au Bon Pain; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Quarterly bonuses

Pet insurance

401K

Vacation Time

Employee Referral Programs

Job summary

Au Bon Pain in Chicago is seeking an Associate Manager to support café operations and uphold service excellence. Responsibilities include leadership in providing a guest-first experience, assisting with financial management, and recruiting talent.

The ideal candidate has a BA/BS degree and at least one year of experience in the restaurant sector, alongside necessary certifications. This role involves significant teamwork and customer service.

Competitive salary with bonuses, health insurance, and additional perks are provided.

Qualifications

• 1+ year experience in a restaurant environment, preferably fast casual or full service.
• Experience in leading or directing teams as an assistant manager or shift supervisor.
• Strong computer skills necessary.

Responsibilities

• Ensure adherence to Au Bon Pain guidelines and create a teamwork environment.
• Assist in financial objectives by controlling labor, food cost, and cash handling.
• Recruit, select, and train qualified team members to meet hospitality standards.
• Maintain sanitation and cleanliness standards during shifts.
• Conduct weekly inventory and manage food cost accuracy.
• Respond to guest needs and ensure satisfaction during peak periods.

Skills

Team Leadership

Financial Analysis

Sanitation Standards

Customer Service

Communication Skills

Education

BA/BS degree

Tools

ServSafe Certification

Computer Skills

Job description

Au Bon Pain in Chicago is seeking an Associate Manager to support café operations and uphold service excellence. Responsibilities include leadership in providing a guest-first experience, assisting with financial management, and recruiting talent.

The ideal candidate has a BA/BS degree and at least one year of experience in the restaurant sector, alongside necessary certifications. This role involves significant teamwork and customer service.

Competitive salary with bonuses, health insurance, and additional perks are provided.