Café Associate Manager: Lead Guest-First Team & Operations

Au Bon Pain; Baltimore (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

401K

Vacation Time

Quarterly bonuses

Pet insurance

Job summary

Au Bon Pain is hiring an Associate Manager in Baltimore, Maryland, responsible for ensuring exemplary ‘Guest First’ service and café standards. You will assist in daily operations, maintain product quality, and supervise Shift Supervisors and team members to create a positive work environment.

The role entails financial management, coaching staff, and performing managerial functions in the General Manager's absence. A BA/BS degree is preferred, along with restaurant experience and ServSafe certification. Enjoy competitive salary, benefits, and opportunities for growth.

Qualifications

• A minimum of one year experience in a restaurant concept.
• Must be ServSafe certified within the first 90 days.
• Strong computer skills are required.

Responsibilities

• Assist in providing leadership in the café and ensure standards are met.
• Analyze variances and control labor and food costs.
• Recruit, select, train, and develop café team members.
• Ensure sanitation and cleanliness standards are maintained.
• Perform functions of the General Manager in their absence.

Skills

Leadership

Teamwork

Customer Service

Financial Analysis

Sanitation Standards

Education

BA/BS degree

Tools

Point of Sale systems

Job description

Au Bon Pain is hiring an Associate Manager in Baltimore, Maryland, responsible for ensuring exemplary ‘Guest First’ service and café standards. You will assist in daily operations, maintain product quality, and supervise Shift Supervisors and team members to create a positive work environment.

The role entails financial management, coaching staff, and performing managerial functions in the General Manager's absence. A BA/BS degree is preferred, along with restaurant experience and ServSafe certification. Enjoy competitive salary, benefits, and opportunities for growth.