Guest-First Barista: Craft Coffees & Exceptional Service

The Kroger Co.; Grand Junction (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a customer-focused team member for our coffee shop section in Grand Junction, CO. You will assist customers, respond to product questions, and ensure accurate pricing and friendly service.

You will prepare beverages, support inventory, and promote coffee shop specials while maintaining cleanliness and safety standards. We value teamwork, integrity, and respectful service as you help customers find items they want and need, while following store procedures and safety

Qualifications

• Excellent customer service skills.
• Desire for any previous comparable experience.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices.
• Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials.
• Provide customers with fresh products they have ordered and the correct portion size to prevent shrink.
• Recommend coffee shop items to customers to ensure they get the products they want and need.

Skills

Customer service

Teamwork

Under pressure

Honesty and integrity

Job description

The Kroger Co. is seeking a customer-focused team member for our coffee shop section in Grand Junction, CO. You will assist customers, respond to product questions, and ensure accurate pricing and friendly service.

You will prepare beverages, support inventory, and promote coffee shop specials while maintaining cleanliness and safety standards. We value teamwork, integrity, and respectful service as you help customers find items they want and need, while following store procedures and safety