Barista: Craft Coffee & Welcoming Customer Experience

Kroger Family of Companies; Gunnison (CO); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Gunnison, CO is hiring a Coffee Shop Associate to deliver exceptional customer service and create a welcoming environment. You will assist customers, respond to questions, and help with product selections in a fast-paced setting.

You will prepare beverages per recipes, handle transactions, stock merchandise, and ensure freshness and correct portions. Safety procedures and proper equipment use are required, with opportunities to learn and grow in a team-driven store.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Answer questions regarding products and assist customers to feel welcome and valued.
• Maintain knowledge of department products and respond to questions with informed recommendations.
• Collaborate with associates and promote teamwork to achieve store goals.
• Prepare beverages to recipe standards and process transactions using company practices.
• Offer product samples and inform customers about coffee shop specials.
• Ensure fresh products and correct portion sizes to prevent shrink.
• Label, stock and inventory department merchandise and report discrepancies to management.
• Use equipment safely (espresso machine, blenders, scales, steamer) and follow food safety guidelines.
• Report safety risks or incidents promptly to store management.

Skills

Excellent customer service

Job description

Kroger Family of Companies in Gunnison, CO is hiring a Coffee Shop Associate to deliver exceptional customer service and create a welcoming environment. You will assist customers, respond to questions, and help with product selections in a fast-paced setting.

You will prepare beverages per recipes, handle transactions, stock merchandise, and ensure freshness and correct portions. Safety procedures and proper equipment use are required, with opportunities to learn and grow in a team-driven store.