Guest-Facing F&B Attendant – Guest Experience

ViziRecruiter,LLC.; Toledo (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Tuition reimbursement

401K matching

Job summary

PENN Entertainment in Toledo is seeking a dedicated Food Service Team Member to greet guests, take orders, handle payments, and keep the dining area clean and welcoming. You will contribute to a positive guest experience while maintaining sanitary standards and efficient service.

Join a team that supports growth, offers day-one benefits, and values collaboration with culinary staff to ensure quality and timely service in a dynamic environment.

Qualifications

• High school diploma or equivalent.
• Six months' experience in food or customer service with cash handling preferred.
• Must stand for long periods.
• Must be able to follow directions.
• Must meet professional appearance standards as prescribed by company policy.
• Must possess excellent interpersonal skills.
• Must be able to listen and respond to visual and aural cues.
• Teamwork – ability to work collaboratively within the outlet for effective day-to-day operations.

Responsibilities

• Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area.
• Monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.
• Ensuring work area is neat, clean and sanitized before and throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe workstation.
• Ensuring and monitoring rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness.
• Partnering with culinary team to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction.
• Maintaining all equipment in proper fashion such as cappuccino machine, micros station, etc.
• Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe).
• Adhering to regulatory, safety, departmental and company policies.
• Supporting safety and accident prevention programs (non-slip footwear, proper lifting).
• Presenting oneself as a credit to Company and encourages others to do the same.
• Performing all other related and compatible duties as assigned.

Skills

Interpersonal skills

Cash handling

Customer service

Teamwork

Follow directions

Listening cues

Education

High school diploma or equivalent

Job description

PENN Entertainment in Toledo is seeking a dedicated Food Service Team Member to greet guests, take orders, handle payments, and keep the dining area clean and welcoming. You will contribute to a positive guest experience while maintaining sanitary standards and efficient service.

Join a team that supports growth, offers day-one benefits, and values collaboration with culinary staff to ensure quality and timely service in a dynamic environment.