Guest-Experience Wax Specialist: Craft Confidence

European Wax Center, Inc.; Gaithersburg (MD); On-site; USD 22,000 - 34,000; Full time

Job summary

European Wax Center is seeking a Wax Specialist to deliver high-quality waxing services and provide an exceptional guest experience. You will educate guests on skincare products, uphold sanitation standards, and maintain KPIs while building long-term guest relationships in a fast-paced environment.

The role requires an esthetician or cosmetology license, strong communication, and meticulous attention to detail.

Qualifications

• Valid state Esthetician or Cosmetology license.
• Strong interpersonal and communication skills.
• Detail-oriented with precise waxing technique.
• Adapt to varying guest preferences and comfort levels.
• Knowledge of skincare and waxing products with recommendations.
• Commitment to maintaining a clean and organized work environment.
• Adherence to all state sanitation and licensing requirements.

Responsibilities

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using rebook scripts & delivering the ultimate guest experience and 100% guest satisfaction.
• Educate guests on European Wax Center product line to enhance their overall experience and results.
• Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain Wax Specialist KPI according to brand standard.
• Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
• Train and role model the expected behaviors and processes put forward by European Wax Center.

Skills

Interpersonal communication

Guest consultations

Attention to detail

Education

Esthetician or Cosmetology license

Job description

European Wax Center is seeking a Wax Specialist to deliver high-quality waxing services and provide an exceptional guest experience. You will educate guests on skincare products, uphold sanitation standards, and maintain KPIs while building long-term guest relationships in a fast-paced environment.

The role requires an esthetician or cosmetology license, strong communication, and meticulous attention to detail.