Guest Experience & Wax Sales Specialist

NORTH AMERICAN WAX COMPANY LLC; Milton (WA); On-site; USD 23,000 - 26,000; Full time

Job summary

NORTH AMERICAN WAX COMPANY LLC is hiring a Guest Service Associate in Milton, WA. The role emphasizes delivering a positive guest experience and facilitating the sales of wax passes as part of a vibrant team.

The GSA will educate guests on our product portfolio, promote promotions, and ensure smooth daily center operations. This is a sales position with a focus on guest satisfaction and center performance.

Qualifications

• Knowledge and Skill Requirements: High school diploma or GED required; or one–two years related experience or training. Equivalent combination of education and experience will also be considered.

Responsibilities

• Sell wax passes.
• Open and close procedures of the center.
• Manage the flow of guests in and out of the center and assist with questions as needed.
• Educate guests on European Wax Center's product portfolio, Strut 365, and demonstrate products and benefits of Wax Passes.
• Maintain front of the center, restock shelves and refill brochures.
• Educate guests on current in-center promotions.
• Check weekly schedule and arrive on time in dress code with name tag.
• Follow all corporate policies and procedures.
• Participate in community events and street team marketing when requested.
• Attend Strut Sessions and engage on Strut Bloomfire.
• Create memorable guest experiences using EWC terminology and scripts.
• Maintain and exceed center and individual goals.
• Ensure center cleanliness.
• Other duties as assigned.

Education

High School Diploma or GED

Job description

NORTH AMERICAN WAX COMPANY LLC is hiring a Guest Service Associate in Milton, WA. The role emphasizes delivering a positive guest experience and facilitating the sales of wax passes as part of a vibrant team.

The GSA will educate guests on our product portfolio, promote promotions, and ensure smooth daily center operations. This is a sales position with a focus on guest satisfaction and center performance.