Guest Experience & Wax Sales Associate

Artemis Wax LLC; Marlborough (MA); On-site; USD 27,000 - 45,000; Full time

Job summary

Artemis Wax LLC in Marlborough, MA is seeking a Guest Service/Sales Associate to deliver a warm, welcoming experience while driving sales. The role includes engaging guests, explaining wax services and retail options, booking reservations, and maintaining a clean front desk area.

Qualified candidates bring at least one year in service or retail, strong communication skills, and comfort with POS systems. Flexible hours and a fast-paced environment are expected as part of the team.

Qualifications

• One year of related service or retail experience.
• Excellent interpersonal and communication skills.
• Proficiency with point-of-sale systems and computer technology.
• Ability to adapt to different guest personalities and stay calm under pressure.
• Strong commitment to maintaining a clean, organized work environment.

Responsibilities

• Greet guests with a friendly demeanor to set a positive tone.
• Engage guests to understand needs, preferences, and skincare goals.
• Educate guests on wax pass options, promotions, and benefits of regular waxing; cross-sell retail.
• Uphold Artemis Wax standards; handle inquiries, bookings, and guest concerns professionally.
• Maintain an inviting front desk and lobby; support brand hygiene and cleanliness.
• Collaborate with team; participate in ongoing product knowledge and sales training.

Skills

Retail experience

Interpersonal skills

Communication skills

POS systems

Customer service

Adaptability

Education

High School diploma

Tools

POS terminals

Job description

Artemis Wax LLC in Marlborough, MA is seeking a Guest Service/Sales Associate to deliver a warm, welcoming experience while driving sales. The role includes engaging guests, explaining wax services and retail options, booking reservations, and maintaining a clean front desk area.

Qualified candidates bring at least one year in service or retail, strong communication skills, and comfort with POS systems. Flexible hours and a fast-paced environment are expected as part of the team.