Guest Experience & Wax Sales Associate

European Wax Center; Farmington (CT); On-site; USD 23,000 - 34,000; Part time

Job summary

Artemis Wax Center in Farmington, CT is seeking a Guest Service/Sales Associate. This position blends friendly, proactive guest engagement with product knowledge to educate guests on waxing services, promotions, and retail options.

The role offers both part-time and full-time opportunities with an hourly wage and potential sales-based commission. Candidates should have a high school diploma and strong customer service skills in a fast-paced environment.

Qualifications

• One year of related service or retail experience.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and remain calm under pressure.
• Commitment to maintaining a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor, setting the tone for a positive experience.
• Engage guests in meaningful conversations to understand their specific needs, preferences, and skincare goals.
• Proactively educate guests on all of our wax pass options, current promotions, the benefits of waxing regularly and prebooking.
• Upholds Artemis Wax standards and protocols at all times. Addresses guest inquiries, book reservations, and resolve concerns in a prompt and professional manner, ensuring guest satisfaction.
• Maintain an organized and inviting front desk & lobby area, upholding the brand standards of cleanliness and hygiene.
• Foster a positive and collaborative team environment by assisting colleagues and sharing product knowledge.
• Participate in ongoing training and development to stay on top of brand knowledge and sales techniques.

Skills

Retail experience

Interpersonal skills

Communication skills

POS proficiency

Adaptability

Organization

Education

High School diploma

Tools

POS systems

Computer skills

Job description

Artemis Wax Center in Farmington, CT is seeking a Guest Service/Sales Associate. This position blends friendly, proactive guest engagement with product knowledge to educate guests on waxing services, promotions, and retail options.

The role offers both part-time and full-time opportunities with an hourly wage and potential sales-based commission. Candidates should have a high school diploma and strong customer service skills in a fast-paced environment.