Guest Experience Valet: Drive, Park & Welcome

Brand Enhance Parking; Newport Beach, Northern (CA, KY); Hybrid; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

Brand Enhance Hospitality is seeking a friendly valet attendant in Newport Beach to greet guests, assist with directions, and park vehicles safely.

You will handle luggage, operate both automatic and manual cars, and keep keys secure while delivering exceptional guest service in a fast-paced environment.

Join a team committed to guest experiences and reliable service at a premium property setting.

Qualifikationen

• Must hold a valid driver’s license with a clean record.
• Able to operate both automatic and manual transmissions.
• Excellent professionalism, organization, and communication.
• Strong multitasking and prioritization abilities.
• At least 1 year of customer service experience preferred.
• Must be 18 years of age or older.

Aufgaben

• Greet all hotel guests and visitors as they enter the drive, opening car and lobby doors.
• Assist guests with directions and unloading/loading luggage.
• Complete the valet ticket with a vehicle damage check.
• Safely park and move vehicles in a timely and efficient manner.
• Ensure keys are properly tagged and secured in the key room or podium.
• Manage rental items (bikes, surfboards, etc.), ensuring waivers where required.
• Drive shuttle vehicle based on site requirements.
• Maintain a clean work environment (driveway, key room, podium area).

Kenntnisse

Valid driver’s license (clean record)

Automatic & manual vehicle operation

Professionalism & communication

Multitasking & prioritization

Customer service experience

Age 18+

Jobbeschreibung

Description

Brand Enhance Hospitality is one of the leading hospitality management companies with experience operating a variety of brands from small, niche, independently owned locations to luxury sites owned by global brands. With over two decades of experience in the parking and hospitality industry we provide a wide range of tailor-made solutions for our clientele. We take pride in the services we offer resulting in exceptional guest experiences.

Responsibilities:

• Greet all hotel guests and visitors as they enter the drive, opening car and lobby doors
• Assist all guests and visitors with property directions and unloading/reloading any luggage
• Complete the valet ticket including a comprehensive vehicle damage check
• Safely park and move vehicles in a timely and efficient manner
• Ensure keys are properly tagged and secured in the key room or podium
• Manage hotel rental items (bikes, surfboards, etc.), ensuring all rented items have a corresponding waiver
• Drive shuttle vehicle based on site requirements
• Maintain a clean work environment (sweeping the drive, cleaning the key room/podium area)

Qualifications and Skills:

• Valid Driver's License with no marks on record
• Ability to drive both automatic and manual vehicles
• Superior professionalism, organization, and communication skills
• Exceptional ability to manage multiple tasks and priorities simultaneously
• 1+ year of customer service experience preferred
• 18 years of age or older

Physical Demands:

• Willingness to work in the elements - heat, wind, rain, etc
• Ability to lift, push and pull at least 30 pounds
• Ability to stand, walk and run for extended periods
• Ability to bend, stoop, squat, and lift frequently throughout a shift