Guest Experience & Upsell Specialist

Ontario Trillium Foundation; South Carolina; On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Tips included

Job summary

Ontario Trillium Foundation is seeking a sales-focused hospitality teammate to deliver outstanding guest experiences in a fast-paced setting. You will work within a team, communicate clearly, and uphold brand standards while ensuring cleanliness and smooth operations.

Responsibilities include upselling items, handling cash with care, and contributing to guest satisfaction. The role emphasizes reliable schedules and positive adaptability to feedback from supervisors.

Qualifications

• Deliver great guest experiences as a core responsibility.
• Engage with team members professionally and respectfully.
• Respond positively to feedback and direction from leadership.
• Adhere to scheduled shifts and arrive on time.

Responsibilities

• Provide welcoming and efficient service to guests.
• Maintain brand standards and cleanliness of work areas.
• Support training of team members as needed.
• Suggest add-ons and upsell beverages or menu items.

Skills

Guest service

Team communication

Dependability

Upselling

Job description

Ontario Trillium Foundation is seeking a sales-focused hospitality teammate to deliver outstanding guest experiences in a fast-paced setting. You will work within a team, communicate clearly, and uphold brand standards while ensuring cleanliness and smooth operations.

Responsibilities include upselling items, handling cash with care, and contributing to guest satisfaction. The role emphasizes reliable schedules and positive adaptability to feedback from supervisors.