Guest Experience Cashier & Host

Ontario Trillium Foundation; Montowese (CT); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Great pay

Flexible Schedules

Growth Opportunities

Job summary

Ontario Trillium Foundation's Hospitality Team creates memorable guest experiences by recommending great food and beverages and serving delicious items. You will be part of a cohesive team in a fast-paced restaurant environment focused on guest satisfaction.

You will understand our Guest-Obsessed culture, respond to menu questions, ensure orders are correct, and help resolve issues promptly. Great pay, flexible schedules, and growth opportunities accompany this role.

Qualifications

• Guest-focused attitude and motivation to deliver memorable experiences.
• Ability to work in a fast-paced environment and collaborate with a team.

Responsibilities

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking to ensure guests orders are correct regularly and anticipating guest needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Job description

Ontario Trillium Foundation's Hospitality Team creates memorable guest experiences by recommending great food and beverages and serving delicious items. You will be part of a cohesive team in a fast-paced restaurant environment focused on guest satisfaction.

You will understand our Guest-Obsessed culture, respond to menu questions, ensure orders are correct, and help resolve issues promptly. Great pay, flexible schedules, and growth opportunities accompany this role.