Guest Experience Team Member - Vegas

Original X Productions; Paradise (CA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Flexible Schedule

Paid Sick Time

Job summary

Original X Productions is seeking part-time Guest Experience Team Members to guide Guests through The FRIENDSTM Experience: The One In Las Vegas from entry to exit. You will greet Guests, sell tickets, manage queues, and capture memories with on-site photos.

Ideal candidates are enthusiastic, reliable and able to maintain a welcoming, professional attitude in a fast-paced setting. Prior guest-facing or cash-handling experience is preferred, and be available for weekends and holidays.

Qualifications

• High school diploma (or equivalent).
• Previous guest facing experience preferred.
• Previous customer service and/or cash handling experience preferred.
• Experience using a ticketing system preferred.
• Previous public speaking preferred.

Responsibilities

• Greet and welcome all Guests, providing direction to them and engaging in friendly conversation.
• Provide a memorable experience for Guests with a positive and hospitable attitude.
• Assist Guests in queueing up for their time-based experience.
• Sell tickets to guests in standby line.
• Scan tickets and handle any technical difficulties.
• Staff photo locations throughout the experience to assist Guests in taking photos.
• Direct Guests through the exhibit and maintain traffic flow and line control.
• Share fun facts and trivia about the exhibit with Guests.
• Answer questions about the experience.
• Handle payments quickly and accurately.
• Maintain health, safety, and cleanliness standards, and ensure all on site policies and protocols are being adhered to by guests.

Skills

Customer service

Public speaking

Cash handling

Team player

Communication skills

Education

High school diploma or equivalent

Tools

Ticketing system

Audio/Video equipment

Job description

Description:
Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDSTM Experience, and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.

Job Summary:
OGX is seeking Part-Time Guest Experience Team Members to guide Guests through The FRIENDSTM Experience: The One In Las Vegas from entry to exit. Responsibilities include greeting Guests, selling tickets, getting Guests excited for the experience, organizing queues, taking photos, and answering questions. The ideal candidate thrives in a fast-paced environment and is committed to projecting a positive and welcoming image to visitors.

This P/T position pays $18.00 per hour.

Responsibilities:

• Greet and welcome all Guests, providing direction to them and engaging in friendly conversation
• Provide a memorable experience for Guests with a positive and hospitable attitude
• Assist Guests in queueing up for their time-based experience
• Sell tickets to guests in standby line
• Scan tickets and handle any technical difficulties
• Staff photo locations throughout the experience to assist Guests in taking photos
• Direct Guests through the exhibit and maintain traffic flow and line control
• Share fun facts and trivia about the exhibit with Guests
• Answer questions about the experience
• Handle payments quickly and accurately
• Maintain health, safety, and cleanliness standards, and ensure all on site policies and protocols are being adhered to by guests
  Requirements:
• Must be able remain in a standing, stationary position more than 75% of the time
• Must be able to work a minimum of three shifts, one of which must be a weekend day
• Must be able to move about inside the exhibit space
• Regularly operates audio and video equipment
• Must be able to verbally communicate to a variety of audiences and facilitate internal and external group discussions
• Must be able to work a variable schedule including evenings, weekends, and holidays
  Your strengths include:
• Reliable, energetic, proactive team player with a positive attitude
• Strong communication skills
• Abilitytocomply withinstructions
• Detail oriented
  Your experience:
• High school diploma (or equivalent)
• Previous guest facing experience preferred
• Previous customer service and/or cash handling experience preferred
• Experience using a ticketing system preferred
• Previous public speaking preferred
  Benefits:
• Flexible Schedule
• Paid Sick Time
  Why work at OGX:
  For us it’s all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.