Guest Experience Team Member — Growth & Service

popeyes; Illinois; On-site; USD 1,791,000 - 2,342,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Meal discounts

Leadership development

Competitive pay

Inclusive culture

Job summary

Popeyes is seeking Team Members to be at the heart of the restaurant, delivering great guest service, preparing signature menu items, and maintaining cleanliness. You’ll join a fast-paced team focused on a positive, inclusive dining experience.

Ideal candidates are dependable, eager to learn, and able to work flexible hours including nights, weekends, and holidays. Training is provided to help you grow with the Popeyes family.

Qualifications

• High school diploma or equivalent preferred.
• Previous restaurant, retail, or customer service experience is a plus, but not required—the company provides training.
• Strong communication and teamwork skills.
• Ability to thrive in a fast-paced environment.
• A passion for delivering great guest service.
• Willingness to learn and grow with the team.
• Flexibility to work various shifts, including nights, weekends, and holidays.

Responsibilities

• Greet guests with a smile and a positive attitude, ensuring they feel welcome.
• Take guest orders accurately and operate the cash register efficiently.
• Prepare and cook Popeyes signature menu items according to brand standards.
• Ensure all food is fresh, properly presented, and delivered in a timely manner.
• Maintain restaurant cleanliness, including dining areas, kitchen, restrooms, and exterior.
• Stock supplies and keep workstations organized and clean.
• Follow health, safety, and sanitation guidelines at all times.
• Collaborate with team members and managers to meet daily operational goals.
• Assist with deliveries, inventory, and other back-of-house tasks as needed.

Skills

Communication skills

Teamwork

Customer service mindset

Flexibility

Education

High school diploma or equivalent

Job description

Popeyes is seeking Team Members to be at the heart of the restaurant, delivering great guest service, preparing signature menu items, and maintaining cleanliness. You’ll join a fast-paced team focused on a positive, inclusive dining experience.

Ideal candidates are dependable, eager to learn, and able to work flexible hours including nights, weekends, and holidays. Training is provided to help you grow with the Popeyes family.