Guest Experience Team Member | Growth & Mentorship

Shake Shack; Boston (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Health insurance

Flexible Spending Accounts

Life Insurance

Short-Term Disability

401(k) with Company Match

Paid Time Off

Sick Time

Employer Assistance Program

Commuter Benefits

Corporate discounts

Shake Shack Meal Discounts

Eligibility criteria applies

Job summary

Shake Shack in Boston is hiring entry-level Crew Members to deliver enlightened hospitality and prepare food to the brand’s standards. You’ll work on busy shifts, learn multiple stations, and help create memorable guest experiences.

We offer a $16.00 per hour base pay plus tips, weekly pay, and benefits including health options, 401(k) with company match, and paid time off. All candidates 16+ welcome; flexible evenings, weekends, and holidays.

Qualifications

• Experience in fast-paced, high-volume restaurant environments.
• Adaptable to multiple restaurant roles.
• Demonstrates integrity and accountability.
• Flexible evenings, weekends, and holidays.
• Must be at least 16 years old.

Responsibilities

• Lead interactions with guests with warmth and care.
• Prepare and assemble food orders per standards.
• Master all stations and rotate through them.
• Follow food safety and sanitation procedures.
• Uphold Shake Shack values of integrity and community.

Skills

Fast-paced environment

Adaptability

Integrity

Flexible schedule

Age requirement 16+

Job description

Shake Shack in Boston is hiring entry-level Crew Members to deliver enlightened hospitality and prepare food to the brand’s standards. You’ll work on busy shifts, learn multiple stations, and help create memorable guest experiences.

We offer a $16.00 per hour base pay plus tips, weekly pay, and benefits including health options, 401(k) with company match, and paid time off. All candidates 16+ welcome; flexible evenings, weekends, and holidays.