Guest Experience Team Member - Fast, Friendly, Flexible

DR; Fort Wayne (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Paid Training

Job summary

Steak ’n Shake in Fort Wayne, IN is seeking a friendly Team Member to greet guests, take orders, and help keep the dining area welcoming and efficient. You’ll join a fast-paced team and represent our brand’s hospitality, delivering enthusiasm, accuracy, and a smile during every shift.

This role offers flexible scheduling, paid training, meal discounts, and growth opportunities within Steak ’n Shake as we continue to evolve our legacy.

Qualifications

• Consistency and reliability—show up prepared for every shift.
• Positive, cheerful attitude for guest interaction.
• Passion for serving and helping others.
• Strong customer service and teamwork skills.
• Able to multitask and remain detail-oriented in a fast-paced environment.

Responsibilities

• Greet every guest with a genuine smile.
• Create and maintain friendly eye contact.
• Speak with enthusiasm and warmth.
• Build real connections with guests to make them feel valued.
• Represent and uphold the vision and values of Steak ’n Shake.
• Take orders accurately and efficiently (including kiosk assistance).
• Work well with your team to keep service fast and friendly.
• Stay adaptable, dependable, and focused during busy shifts.
• Follow all brand standards for food safety, cleanliness, and dress code.
• Stand and work on your feet for several hours at a time.

Skills

Consistency and reliability

Positive attitude

Customer service

Teamwork

Interpersonal skills

Detail-oriented

multitask

Flexible schedule

Lift up to 50 lbs

Stand for long periods

Job description

Steak ’n Shake in Fort Wayne, IN is seeking a friendly Team Member to greet guests, take orders, and help keep the dining area welcoming and efficient. You’ll join a fast-paced team and represent our brand’s hospitality, delivering enthusiasm, accuracy, and a smile during every shift.

This role offers flexible scheduling, paid training, meal discounts, and growth opportunities within Steak ’n Shake as we continue to evolve our legacy.