Guest Experience Team Member

Six Flags Entertainment Corporation; Sandusky (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Paid training

Free uniforms

Free park admission to Cedar Point and

Free tickets to local attractions

Free tickets for family and friends

20% discounts on food and merchandise

Employee-only ride nights and events

Free food events

Job summary

Six Flags Entertainment Corporation at Cedar Point in Sandusky, OH is seeking a Guest Experience Team Member. Earn $13/hour with a potential $5/hour bonus beginning September 21st, with eligibility through Oct 26. You will assist guests, resolve conflicts, and provide exceptional service.

Ages 18+ and a commitment to safety are required. Enjoy perks like free uniforms, park admission, and staff events while helping guests create lasting memories.

Qualifications

• Ages 18+ required.
• Ability to interact with guests from diverse backgrounds.
• Commitment to safety and good judgment.

Responsibilities

• Make guests happy by delivering amazing experiences and memories.
• Interact with guests of all ages and backgrounds.
• Assist with questions, concerns, and lost-and-found items.
• Become knowledgeable about accessibility services and assist guests with disabilities.

Skills

Customer service

Communication

Conflict resolution

Job description

Overview

$13/hour

Earn an extra $5/hour beginning September 21st!*

Ages 18+

At Cedar Point, work is FUN! Working as a Guest Experience Team Member, you’ll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You’ll also…

• Assist with resolving guest conflicts in a polite and professional manner.
• Provide exceptional service to guests regarding their questions and concerns.
• Troubleshoot difficulties guests experience to minimize interruptions to their visit.
• Become an expert on Cedar Point’s accessibility services and provide access to Cedar Point’s attractions to guests with disabilities.
• Reunite guests with their belongings at Lost and Found.

*Must remain active through October 26th in order to be eligible for bonus pay. Incentive will be paid out after November 1st. Terms and conditions are subject to change at any time.

Some of our amazing perks and benefits:

• Paid training and FREE uniforms!
• FREE Admission to Cedar Point and our other properties!
• FREE tickets and discounts to local attractions!
• FREE tickets for family and friends!
• 20% discounts on food and merchandise!
• Employee-only ride nights, game nights, and FREE FOOD events!

Responsibilities

Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Qualifications

• You!
• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about Cedar Point.
• Availability to include some weekdays, weekends, evenings, and holidays.