Guest Experience Team Member

J004382 JIB Reshiv Inc; Novato (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Jack in the Box in Novato, CA is seeking a Team Member to deliver guest-focused service and maintain high food quality and restaurant cleanliness. You will perform multiple duties across Front, Back, and Exterior areas, ensuring accuracy and speed in a busy setting.

The role requires the ability to stand for long periods, handle cash transactions, and communicate clearly in English. A friendly, team-oriented attitude is essential to welcome guests and support colleagues.

Qualifications

• Experience – Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
• Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English.
• Physical Requirements - Stand and move 90–95% of shift; lift 15–25 lbs; read orders and operate a cash register.

Responsibilities

• Guest Service: Acknowledge and welcome guests; take/clarify orders; enter orders in POS; handle payments and provide trays or bags; keep area clean.
• Interior/Exterior/Back-of-Restaurant duties: maintain cleanliness; stock/restock; assist with grill, prep, fryer, assembly as needed.
• Team & safety: work as a team; follow policies; ensure food safety and quality; respond to guest needs with a positive attitude.

Skills

Guest service

Communication

Teamwork

Food safety

Attention to detail

Job description

Jack in the Box in Novato, CA is seeking a Team Member to deliver guest-focused service and maintain high food quality and restaurant cleanliness. You will perform multiple duties across Front, Back, and Exterior areas, ensuring accuracy and speed in a busy setting.

The role requires the ability to stand for long periods, handle cash transactions, and communicate clearly in English. A friendly, team-oriented attitude is essential to welcome guests and support colleagues.