Guest Experience Team Member

Harri; Illinois; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental, Vision, Telemedicine,

Pet Insurance plus more

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and

FREE CAVA Meal for every shift worked

Ground-floor growth opportunity

Job summary

CAVA Team members are the first point of contact for guests, delivering a warm and engaging experience from greeting to meal customization. You’ll educate guests on our menu, assemble orders, and maintain a clean dining area while upholding safety and sanitation standards.

You will also restock stations, assist with deliveries, and be cross-trained to support busy shifts. This is a flexible, customer-focused role in a fast-paced restaurant environment.

Qualifications

• Must be able to bend and reach overhead often.
• Must possess dexterity to handle tongs, pots/pans, and other equipment.
• Must be comfortable working in temperatures ranging from hot to cold.
• Must be comfortable working near open flames.
• May be required to work in tight spaces.
• Must maintain near constant communication with multiple people.
• Close vision, distance vision, and peripheral vision is required.
• Must be able to sit, squat and kneel occasionally.
• Must be able to work in a constant state of alertness and safe manner.
• May be required to occasionally work in outdoor weather conditions.

Responsibilities

• Enthusiastically educate guests about our menu and assemble orders as requested.
• Keep the serving line, dining room, and restrooms clean and organized.
• Follow recipes and procedures to maintain food quality and consistency.
• Adhere to safety and sanitation procedures.
• Restock stations and keep them clean and organized.
• Ensure the overall cleanliness of the restaurant.
• Deliver a delicious, unique, and memorable experience to each of our guests.
• Put deliveries away, plus any additional duties assigned.
• Ability to cross train across the restaurant to ensure rapid growth.
• May stand for long periods of time and lift up to 50 pounds.
• Assist with any additional duties assigned.

Job description

CAVA Team members are the first point of contact for guests, delivering a warm and engaging experience from greeting to meal customization. You’ll educate guests on our menu, assemble orders, and maintain a clean dining area while upholding safety and sanitation standards.

You will also restock stations, assist with deliveries, and be cross-trained to support busy shifts. This is a flexible, customer-focused role in a fast-paced restaurant environment.