Guest Experience Team Member

Harri; Elk Grove (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Jack in the Box in Elk Grove, CA is seeking a Team Member to deliver exceptional guest experiences by providing friendly service, quality food, and a clean dining environment across multiple workstations according to JIB standards. You will be part of a fast-paced team supporting dine-in and drive-thru service.

The role emphasizes guest-focused hospitality, teamwork, and adherence to food safety and operational procedures.

Qualifications

• Experience – Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
• Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant.
• Physical Requirements - Ability to stand and walk approximately 90-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs.
• REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job.
• This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

Responsibilities

• Guest Service (Dine In/Drive-Thru): Immediately acknowledges and welcomes guests; Takes and clarifies orders, assists guests with menu selection.
• Entrusts responsibilities across Front of Restaurant duties including interior/exterior cleanliness, order accuracy, and timely service.
• Reads grill/ prep/ fry video monitors; assembles products, ensures quality and presentation; maintains clean and stocked work areas.
• Receives and stores products, operates POS, and follows safety procedures to maintain a safe restaurant environment.

Skills

Guest service

Food preparation

Team player

English proficiency

Job description

Jack in the Box in Elk Grove, CA is seeking a Team Member to deliver exceptional guest experiences by providing friendly service, quality food, and a clean dining environment across multiple workstations according to JIB standards. You will be part of a fast-paced team supporting dine-in and drive-thru service.

The role emphasizes guest-focused hospitality, teamwork, and adherence to food safety and operational procedures.