Guest Experience Team Member

Chick-fil-A; Biloxi (MS); On-site; USD 12,398 - 17,908; Full time

Benefits offered by this job

Closed Sundays

Competitive Pay

Discounted meals

Discount Programs

Education Assistance Program

Employee Assistance Program (EAP)

Emotional Well-Being Resources

Flexible Hours

Growth Opportunities

Health Insurance, Vision, & Dental

Life Insurance & Other insurance

Professional Environment

Job summary

Chick-fil-A restaurant in Biloxi is seeking Team Members to join frontline roles across front of house, drive-thru, and kitchen. You will learn service standards, hospitality skills, and teamwork while delivering a remarkable guest experience.

This entry-level position offers learning opportunities, flexible hours, and a community-focused environment with locally owned operators investing in your growth.

Qualifications

• Servant's heart
• Honesty & Integrity
• Work Ethic
• Teamwork
• Willing to give your best at all times
• Competitive
• Reading, writing, and basic math and verbal communication skills required
• Ability to work in a hot, noisy, and fast paced environment
• Mobility required during shifts
• Must be at least 15 years old and eligible to work in the United States

Responsibilities

• Demonstrates a working knowledge of Chick-fil-A processes and procedures
• Provide guests with efficient and courteous service
• Perform tasks at a pace that can keep up with the demands of the business
• Prepare, assemble and serve products to food stations
• Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence
• Ensure a clean and pleasant guest environment
• Expert ability to demonstrate a genuine and positive attitude
• Show up on time for scheduled shift
• Communicate clearly with fellow team members and leaders
• Maintain a well-groomed and clean appearance and professional dress
• Unload delivery trucks supplies and place in the proper storage area
• Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, and cleaning equipment
• Stock products and supplies

Job description

Focused on giving each customer a great experience, restaurant Team Members can offer service and hospitality throughout the restaurant, including the front and back of house and in the food court. With many opportunities to grow, entry-level Team Member roles can be a great place to start at a Chick-fil-A restaurant. You will have the chance to learn valuable skills and be a part of a community-focused organization.

Role Summary:

Team Members are crucial members of the Chick-fil-A team. Team Members are assigned to a specific station or stations on any given day. Team Members are expected to perform their jobs well and conduct themselves professionally at all times. Team Members execute systems that follow Chick-fil-A standards and procedures. Team Members are to provide a “REMARK”able guest experience, and hustle to create a surprisingly fast service. They are proactive in anticipating the needs of guests and the team.

Characteristics & Competency:

• Servant's heart

• Honesty & Integrity

• Work Ethic

• Teamwork

• Willing to give your best at all times

• Competitive

Responsibilities:

• Demonstrates a working knowledge of Chick-fil-A processes and procedures

• Provide guests with efficient and courteous service

• Perform tasks at a pace that can keep up with the demands of the business

• Prepare, assemble, and serve products to food stations

• Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence

• Ensure a clean and pleasant guest environment

• Expert ability to demonstrate a genuine and positive attitude

• Show up on time for scheduled shift

• Communicate clearly with fellow team members and leaders

• Maintain a well-groomed and clean appearance and professional dress

• Unload delivery trucks and place supplies in the proper storage area

• Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, and cleaning equipment

• Stock products and supplies

Requirements:

• Must be at least 15 years of age upon hire date

• Must be eligible to work in the United States

• Must have a source of reliable transportation

• Ability to handle all equipment, pans, pots, and navigate shelving both high and low

• Reading, writing, and basic math and verbal communication skills required

• Be able to stand for long periods of time

• Work in a hot, noisy, and fast-paced environment

• Mobility required during shifts

• Must work well under pressure

• Must be able to respond to changes or edits to orders quickly and efficiently

Benefits:

• Closed Sundays

• Competitive Pay

• Flexible Hours

• Discounted meals

• Discount Programs

• Education Assistance Program

• Employee Assistance Program (EAP)

• Emotional Well-Being Resources

• 24/7 Healthcare access

• Other insurance benefits

• Growth Opportunities

• Professional Environment

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.