Guest Experience Team Leader & People Developer

panerabread; Rochester Hills (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay + quarterly bonuses

Free on-shift meals

Unlimited beverages

Paid vacation & sick time

Insurance & 401(k) with match

Career advancement

Tuition discounts

Team member perks program

Assistance program

Job summary

Panera Bread in Rochester Hills, MI is seeking a Team Manager to lead shifts, support team development, and uphold high guest service standards. You will coach and motivate team members, ensure food safety, and participate in interviewing and selecting staff.

In this role, you will contribute to a warm, fast-paced bakery-cafe culture with opportunities for leadership growth, competitive pay, and comprehensive benefits.

Qualifications

• 1+ years of restaurant management experience.
• ServSafe certification (or ability to obtain).
• Flexible hours including nights and weekends.
• Background check required.
• Ability to lift up to 25 pounds and stand for extended periods.

Responsibilities

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Team leadership

Coaching

Guest experience

Interviewing

Food safety

Job description

Panera Bread in Rochester Hills, MI is seeking a Team Manager to lead shifts, support team development, and uphold high guest service standards. You will coach and motivate team members, ensure food safety, and participate in interviewing and selecting staff.

In this role, you will contribute to a warm, fast-paced bakery-cafe culture with opportunities for leadership growth, competitive pay, and comprehensive benefits.